Modified on Fri, 12 Jul at 8:02 AM


Mobile App

You will need to download the app onto their phone.

Downloading the app for Android

  1. Click on the Play Store icon.

  2. Type ‘AMLHUB RE’ in the Search bar at the top.

  3. Select the AMLHUB ID app.

  4. Click ‘Install’.

  5. Alternatively, scan the QR code below:

Downloading the app for Apple

  1. Click on the App Store icon.

  2. Search for ‘AMLHUB ID’

  3. The AMLHUB ID app will appear.

  4. Click ‘Get’.

  5. Alternatively, scan the QR code below:

More information can be found here: 

Process Overview - Individual Verifications

Step 1: Set Up the Deal

  1. Press the ‘+’ button on the bottom right of the screen 

  2. Type in the property address and select the property from the list.

  3. If property is not listed, complete property address and press enter.

  4. Select the Property Type, Purpose, and mark if it is in a Trust or not.

  5. Click Create Deal.

Step 2: While Meeting with Client

  1. Open the AMLHUB ID app.

  2. Select the created property from the home screen.

  3. Click on an individual and scan their ID documents. 

  • Driver license, or

  • Current passport
    Note: if driver license eCheck is unsuccessful you will be prompted for a secondary form of ID.

  1. Select or provide current client residential address.

  2. If address check is unsuccessful you will be prompted to scan a proof of address document.

  3. if you need to add an individual, press ‘+’ .

When you have completed as much as you can, press the ‘Handover’ button

Step 2: Remote Verification Alternative

Should only be used when a face to face is not possible Charges Apply - $10

  1. Click Request Remote Verification in the app 

2. Complete individuals contact information

3. Note that the above process does not immediately trigger remote verification request contact (email or SMS). This will be done when management has reviewed the deal and trigger the request. 

Step 3: Handover the Deal

  1. Click the ‘Handover’ button.

  2. Complete the additional Nature & Purpose field.

  3. Highlight any complexities.

  4. Select main contact person (this is James Taylor).

  5. Handover.

  6. The @realty Head Office will verify the documentation and then process is then completed, and a confirmation email will be sent to you 

  7. You will need to upload the verification in the Listing Record of the CRM when pushing the property live.

Process Overview - Trust Verifications

If the client is a Company or Trust, then select Yes, held in trust when creating the Deal.

Then you will need to click Hand Over AML. 

Once the deal is handed over  the @realty Head Office will process the verification of required individuals and a confirmation email will be sent to you.

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