Tenant Move In Documents

Summary

There are multiple documents you should & must provide to new tenants moving into a rental property. Some required documents are considered standard across all states but some states have requirements for other State specific documents also. 

What is Provided to a New Tenant across all states

• A residential tenancy (lease) agreement signed by all parties, using the prescribed form if applicable. You must provide a copy of the lease agreement before the tenant makes payment of the rent or bond.

• Entry Condition Report signed by the agent. This needs to be provided on the date the tenant moves in. For further information on Entry Condition Reports, please refer to the following article: https://www.atrealtysupport.com.au/support/solutions/articles/14000149142-entry-condition-reports-best-practices-sending-report-to-tenants

• Access keys for the property, one set of access keys should be given per tenant listed on the agreement. You should also provide them with a sufficient amount of remotes if applicable. You will have the tenant sign a key sheet acknowledging they received the keys & remotes. For further information,  refer to the following article: https://www.atrealtysupport.com.au/support/solutions/articles/14000164628-key-management-handover-recommendations

• Any body corporate rules and applicable by-laws

State Specific Documents required:

Queensland

• A Pocket guide for tenants - houses and units (RTA Form 17a) must be provided
• A Bond lodgement (Form 2) for the tenant to sign, so that it can be lodged with the RTA (NOT APPLICABLE IF OPERATING WITH @REALTY HO RENTALS SUPPORT SERVICE)

New South Wales

• The Tenant Information Statement must be provided

If applicable, you should also provide:

• A certificate of compliance for a swimming pool 
• Notification if the premises has been listed on the Loose-Fill Asbestos Insulation Register 

Victoria

• A Renters Guide published by Consumer Affairs Victoria must be provided
• A written statement about whether or not the agent can authorise urgent repairs and the amount they can authorise
• An emergency telephone number for the landlord or telephone and fax number for the agent in case urgent repairs are needed

Western Australia

• A Form 1AC Information for Tenant must be provided

South Australia

• The Tenant Information Guide & Renting in SA fact sheet must be provided

Tasmania

• The Rental Guide must be provided
• A copy of the Energy Efficiency Rating (EER) statement for the rental property, if there is one
• An asbestos assessment report of the property, or an asbestos advice for the property if applicable
• Safety information for any regulated swimming pool at the property

Australian Capital Territory

• The Renting Book must be provided
• A copy of the Energy Efficiency Rating (EER) statement for the rental property, if there is one
• An asbestos assessment report of the property, or an asbestos advice for the property
• A statement about whether the rental property complies with the minimum standard for ceiling insulation
• Safety information for any regulated swimming pool at the property
• If the property is a unit, a unit title rental certificate.