Verireal Identification Process

Modified on Wed, 13 Mar 2024 at 02:27 PM

When the Agent requests a contact to verify their identity, they will receive an email and SMS.



When the User clicks on the link to begin the Verification process they will be required to provide at least 2 of the following IDs:

  • Driver’s License

  • Passport

  • Medicare Car







They will then be required to take a photo of themselves so that the application can verify that the User matches the image of the person on the provided documents.



When completed, the User can tick that the they confirm the information provided is correct and click the CONFIRM button.


The Agent will receive a SMS that the Contact has completed the Verification Process and they can click the link to view the documents and Approve the ID check or request a re-upload of documents if they are hard to view.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article